Terms of service

Terms & Conditions

Last Updated: July 18, 2026

1. General

Welcome to Tap2Review ("Company", "we", "our", or "us").

These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Company Information

Business Location: Germany

If you have any questions regarding these Terms, please contact us using the contact information provided on our website.

3. Products

We sell physical products through our online store.

We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight differences in color, appearance, or packaging may occur.

4. Orders

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • All information provided is accurate and complete.
  • We reserve the right to refuse or cancel any order at our sole discretion.

An order confirmation does not constitute acceptance of your order. A purchase contract is only concluded once your order has been dispatched.

5. Pricing

All prices displayed on our website include applicable taxes where required by law unless otherwise stated.

Shipping charges are calculated separately and displayed during checkout.

We reserve the right to change prices at any time.

6. Payment

We accept payments through Shopify Payments and any payment methods offered through Shopify Payments during checkout.

Orders will only be processed after successful payment authorization.

7. Shipping

We ship worldwide.

Estimated delivery times displayed on our website are estimates only and may vary depending on destination, customs processing, or carrier delays.

We are not responsible for delays caused by shipping providers or customs authorities.

8. Returns & Refunds

Customers may return eligible products within 14 days after receiving their order.

To qualify for a return:

  • The item must be unused.
  • The item must be in its original packaging.
  • Proof of purchase is required.

Customers are responsible for all return shipping costs unless otherwise required by applicable law.

Refunds will be processed after inspection of the returned item using the original payment method.

9. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within a reasonable period after delivery and include photographs of the damage.

We will evaluate each case individually and provide an appropriate solution.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, designs, videos, and branding, is the intellectual property of Tap2Review and may not be copied, reproduced, or distributed without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Tap2Review shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

12. Force Majeure

We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, war, transportation disruptions, or internet outages.

13. Governing Law

These Terms & Conditions shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), unless mandatory consumer protection laws provide otherwise.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will become effective immediately upon publication on our website.

16. Contact

For any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.